Policies
Cancellation Policy
Cancellation after 24 hours or lack thereof will result in a No Show. After an accumulation of two no shows, a non-refundable deposit will be required in order to schedule your pet for grooming or payment for the full groom will be required. You must understand, when you don't show up, we lose income and the opportunity to book another customer's dog who may be in dire need of grooming. This is not fair to us or to our other customers.
We do understand that emergencies arise and even the best planned schedules are often disrupted by unforeseen emergencies, however, we are kind, loving and respectful to your pets and we expect the same courtesy. We prefer to spend our time pampering your pets not enforcing policies, but we are running a business and therefore, we must make these policies available to all our customers.
24 Hour notice of appointment cancellation is required, any second cancellation not within the 24 hour time period - $25 non-refundable deposit to reschedule appt.
Late Pick Up/Drop Off Fee - $5 (per 30 minutes)
No Call/No Show - $25 non-refundable deposit to reschedule
Vaccination Policy
For the health and safety of all of our clients, we require that all pets be up to date on their rabies vaccination. Please note that certain vaccinations given together, especially on smaller breeds, have been known to react in some pets. For one week after any vaccinations, pay close attention to your baby’s behavior. If any behavior out of the ordinary (vomiting, excess sleepiness, pickiness of food and water) seek medical attention immediately.
Pawsitively Treasured
(402) 515-0549
